Honest Review of The Phantom of the Opera on Broadway – Is It Worth Seeing?

Phantom of the Opera Broadway musical review

This time, we saw the legendary Broadway musical The Phantom of the Opera. In this article, we’ll explore the charm of its home theater, the Majestic Theatre, as well as our honest impressions and viewing tips for those planning to see the show.

About The Phantom of the Opera

The Phantom of the Opera, which premiered on Broadway in 1988 and won seven Tony Awards that same year, is considered one of the greatest musicals of all time. It remains one of Broadway’s longest-running shows. The 2004 film adaptation starring Gerard Butler was also a global hit.

Based on Gaston Leroux’s original novel, the story follows the tragic love between the mysterious Phantom who lives beneath the Paris Opera House and the young soprano Christine. The musical first premiered in London in 1986. With its hauntingly beautiful score by Andrew Lloyd Webber, the genius behind worldwide hits such as Cats, this masterpiece continues to captivate audiences.

You can find more details on the story, cast, and highlights below.

Performed at the Majestic Theatre

Majestic Theatre

Front view of the Majestic Theatre
Built in 1927 by the Chanin brothers and architect Herbert J. Krapp, the Majestic Theatre is one of the larger Broadway theaters, seating 1,609 guests. At the time of its completion, it was the largest theater on Broadway.

Address: 245 W 44th St, New York, NY 10036

Located just steps away from Times Square, the Majestic has a long and fascinating history. You can learn more about its background on the detailed page below.

One of the few shows performing on Mondays

Most Broadway shows are dark on Mondays, but The Phantom of the Opera and Chicago are exceptions. We attended a Monday night performance starting at 8 p.m. and left the office on 55th Street at 7:30. After a short walk down 8th Avenue to 44th Street, we arrived at the theater by 7:43.

If you’re worried about finding the right theater among the many on Broadway, don’t be. Each venue displays large posters of the show currently running. At the Majestic, you’ll immediately spot the iconic white mask that symbolizes The Phantom of the Opera.

Before entering the theater

Long line before showtime

Because of the theater’s size, a large crowd gathers before each performance. The line often extends all the way to the nearby Shubert Theatre. Even if you already have your ticket, it’s best to arrive at least 15 to 20 minutes before showtime. The line moves quickly once doors open, but it can be long.

Our seats this time

How to read ORCHO A 11:

Seat number example inside the theater
Orchestra Odd = left-side orchestra, odd-numbered seats
Row A, seat number 11


This seat was located on the left side, third row from the front, six seats in from the aisle. It was a free ticket, so no complaints!

Recommended seats for this show

1st: Orchestra center, rows A to H

These seats offer the perfect view of the entire stage and the performers up close. The most immersive experience.

2nd: Orchestra side, front aisle seats

Slightly angled but still close enough to feel the energy and emotion of the performance.

3rd: Front mezzanine center, rows 1 to 2

Although higher up, these seats provide a clear view of the stage depth and set design.

4th: Rear orchestra

Generally good visibility, but parts of the tall stage design may be obscured by the overhang.

5th: Front row orchestra

Incredibly close to the stage but can be hard on the neck as you’ll be looking upward throughout, making it difficult to see the back of the stage and hence what happens overall.

Showtime experience

Photo inside the theater before the show

Following the ushers’ directions, we walked down the aisle to our seats. As the lights dimmed and the staff reminded everyone to refrain from photography, the atmosphere turned magical.

We can’t show you any picture because photography is strictly prohibited during the performance, but the vocals were breathtaking. Christine’s performance of “Think of Me” was especially powerful and moving. If you’ve seen the film version, it’s fascinating to notice the differences between the movie and the live stage production.

Intermission inside the theater

After the first act, there is a 15-minute intermission. Restrooms tend to get crowded, so it’s best to head there right when the curtain falls. When intermission is nearly over, the chandeliers in the lobby begin to flicker to signal the audience to return to their seats.

After-show impressions

Since the ticket was a gift, I couldn’t choose my seat and ended up on the far-left side. At first, I worried that the angle would block my view, but once the show began, I was pleasantly surprised. The actors moved actively across the stage, allowing me to see their performances up close.

At times, the angle made it difficult to see the center of the stage, but it wasn’t a major issue. In fact, the elevated perspective gave me a better view of some of the high-level stage effects. Being close to the stage meant the actors were almost at eye level, which added intimacy but occasionally made it hard to see the far back of the set. Still, sitting in the third row was comfortable, and I didn’t have to crane my neck like those in the front row.

One highlight was seeing the subtle details of the performances that are invisible from farther back. For example, during a dance sequence, Raoul stood at the edge of the stage reading a letter, and I could clearly see the movement of his lips and his frustrated expression. Such small touches draw you deeper into the story, making it a satisfying and memorable experience overall.

Don’t miss this before leaving the theater

Live orchestra pit after the performance

The performance ended around 10:30 p.m., and the audience began to exit. Even after the curtain falls, the orchestra continues to play for a short while, so take a moment to peek into the pit and applaud the musicians who performed throughout the night.

Afterward, leave the theater promptly to avoid crowding the staff. Be sure to stop by the lobby gift shop on your way out to check out the official Phantom of the Opera merchandise.

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