At Broadway Musical | Terms of Use

When applying for tickets through At Broadway (operated by At New York), you are deemed to have fully understood and agreed to the following terms and conditions.

Terms and Conditions for Musical Ticket Transactions

・We are an authorized sales agent trading with officially licensed Broadway ticketing companies.

・Once your order is confirmed, cancellations or changes cannot be accepted under any circumstances. This includes trip cancellations, postponements, date changes, natural disasters such as terrorism or earthquakes, epidemics (including novel influenza), or other force majeure events.

・If a performance is canceled for any reason and the theater (or presenter) reschedules it for a later date, tickets cannot be refunded. If the organizer officially authorizes refunds, we will return the amount received from you, minus any reasonable administrative or processing fees permitted by law, primarily via your original payment method.

・If you cannot attend a rescheduled performance, we do not offer buy-backs, resales, or consignment options for tickets.

・Even if a performance is canceled, please keep your tickets in a safe place, as organizers may later announce compensation terms.

・The printed ticket face value does not represent our procurement cost. All tickets are subject to market-based dynamic pricing and premium arrangements. For online-issued tickets, both the ticketing company’s fee and our handling fee are included on top of the face value.

At New York Terms of Use

Article 1

These Terms (hereinafter referred to as “the Terms”) apply to the use of information services provided via the At New York website and services provided via other communication methods (collectively, “the Services”).

Article 2

Any additional rules, regulations, or policies separately established and announced by us (hereinafter, “Supplementary Provisions”) shall constitute part of these Terms.

Article 3

If there is any inconsistency between these Terms and the Supplementary Provisions, the Supplementary Provisions shall prevail.

Article 4

Any notices issued by At New York to users of the Services (hereinafter, “Users”) pursuant to Article 3 shall form part of these Terms.

Chapter 2 (Changes to the Terms)

Article 5

We may change these Terms without prior consent from Users. The amended Terms will then apply.

Article 6

Unless otherwise specified by us, amended Terms shall become effective once posted on our website.

Chapter 3 (Notices from At New York)

Article 7

We may notify Users of necessary matters via postings on our website, emails, or other methods deemed appropriate.

Article 8

Such notices take effect upon being posted on our website or at the time the email is sent.

Chapter 4 (User Responsibilities)

Article 9

Users shall interpret and use information provided through the Services at their own discretion and responsibility.

Article 10

Users shall prepare and maintain, at their own expense and responsibility, all communication devices, software, and connections necessary to use the Services.

Article 11

Users agree to maintain their equipment so as not to interfere with use of the Services.
Any software downloads or use from advertisers or search results are at the User’s own risk. We make no warranties regarding such downloads or usage.

Article 12

Services containing adult content are restricted to users 18 years of age or older.

Article 13

Company, securities, or investment information we provide is for reference only and does not constitute investment solicitation. We do not guarantee the accuracy, reliability, or completeness of such information, and assume no responsibility for actions taken based on it.

Chapter 5 (Intellectual Property Rights)

Article 14

Users acknowledge and agree that information provided through the Services or by advertisers (including videos, audio, text, photographs, software, etc.) is protected by copyright, trademark rights, patent rights, and other intellectual property laws.

Chapter 6 (Emails and Uploaded Web Content)

Article 15

We are not responsible for the content of emails, posts, or uploaded materials created by persons other than At New York or its employees/agents. Users assume all responsibility for their use of such content and agree to indemnify us from any loss or damage arising from it.

Chapter 7 (Relationship with Advertisers)

Article 16

Users acknowledge that any dealings, communications, or participation with advertisers or other businesses found through the Services (including payments and delivery of related products/services) are solely between the User and such advertisers/businesses. We are not responsible for the acts of such parties. Users agree to hold us and our website harmless from any losses or damages arising from such dealings.

Chapter 8 (Prohibited Acts)

Article 17

Users shall not engage in the following acts while using the Services (including forums and reviews):
(1) Altering or deleting available information, or transmitting/posting false information
(2) Infringing, or potentially infringing, the intellectual property rights of other users, third parties, or At New York
(3) Discriminating against, slandering, or defaming other users, third parties, or At New York
(4) Infringing, or potentially infringing, the property, privacy, portrait, or publicity rights of others
(5) Sending unsolicited advertising, promotion, or solicitation emails, sending harassing emails, interfering with others’ email use, requesting or participating in chain mail transfers
(6) Committing fraud or other crimes
(7) Operating or soliciting pyramid schemes
(8) Transmitting or posting obscene or child-abuse-related materials
(9) Using, providing, or promoting harmful programs such as computer viruses
(10) Impersonating other users, third parties, or At New York
(11) Attempting unauthorized access to connected computer systems or networks
(12) Violating laws or public order and morals (e.g., prostitution, violence, cruelty), or harming other users, third parties, or At New York
(13) Aiding or encouraging any of the above acts
(14) Any other acts deemed inappropriate by At New York

Chapter 9 (Suspension of Service)

Article 18

We may temporarily suspend the Services without prior notice in the following cases:
(1) For unavoidable maintenance or construction of service equipment
(2) When service equipment fails
(3) When telecommunications services become unavailable due to telecom providers
(4) When we determine temporary suspension is necessary for operational or technical reasons

Chapter 10 (Termination of Service)

Article 19

We may terminate all or part of the Services with prior notice and a reasonable period of advance announcement.

Article 20

Notices shall be provided via postings on our website and/or email distribution, and shall take effect in accordance with these Terms.

Article 21

We shall not be liable for any damages, losses, or expenses arising from termination of the Services.

Chapter 11 (Disclaimers)

Article 22

We assume no liability for damages or losses suffered by Users in connection with use of the Services, except where liability is recognized by law.

Article 23

We assume no liability for damages or losses suffered by Users arising from changes to the Terms, suspension of Services (Article 9), or termination of Services (Article 10).

Article 24

We are not liable for damages or disputes Users may cause third parties through their use of the Services.

Article 25

We make no warranties regarding the completeness, accuracy, reliability, or usefulness of information obtained through the Services.

Article 26

All communication charges billed by telecommunications providers in connection with use of the Services are the User’s responsibility. We provide no guarantees or reimbursements for such charges.

Chapter 11 (Claims for Damages)

Article 27

If a User violates these Terms or illegally/improperly uses the Services and causes us damage, we may claim compensation (including reasonable attorney’s fees) from such User.

Chapter 12 (Governing Law)

Article 28

These Terms shall be governed by and construed under the laws of the State of New York, United States. Any disputes arising between us and Users in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the state or federal courts located in New York County, New York, as the courts of first instance.